Quick Tip
Lake Ontario, the source of MCWA water is the 13th largest lake in the world with 393 cubic miles of water. It is also the second deepest of the great lakes, at an average of 282 feet.
Departments and Functions
MCWA departments are organized to deliver quality water to our customers as efficiently and affordably as possible.
The Production Department is responsible for:
- Water Treatment
- Transmission & Storage
- Water Quality & Laboratory
- Maintenance
- Leak Detection
- System Planning & Research
The Engineering Department is responsible for:
- New Services
- Environmental & ROW
- Design
- Contract Administration & Inspection
- Cross Connection Control
- Mapping
The Finance & Business Services Department is responsible for:
- Accounting
- Customer Services
- Meter Services
- Risk & Claims
The Operations Department is responsible for:
- Distribution Crews
- Hydrants & Valves
- Warehouse
- Dispatch
- Vehicle & Equipment Maintenance
The Personnel Department is responsible for:
- Human Resources
- Safety/Security
The Office of the Assistant to the Executive Director is responsible for:
- Information Technology
- Purchasing
